Frequently Asked Questions

Get quick answers to common questions about our ingredients, usage, skincare benefits, and more.

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What makes Root of All Well products different from other brands?

Our products are crafted with 100% natural and certified organic ingredients that are minimally processed to retain their full benefits. Handmade in the USA and lightly scented with pure, plant-derived essential oils, every formula is cruelty-free, non-GMO, and always free from silicones, colorants, sulfates, phthalates, parabens, PEGs, petrolatum, mineral oil, and synthetic fragrances.

Why do some products have stronger natural scents?

Our formulas use non-deodorized, minimally processed butters and oils, like mango butter, cocoa butter, and essential oils, which naturally retain their original scents. These stronger aromas reflect the purity and quality of the ingredients, with no synthetic fragrances or masking agents.

Why does my product sometimes feel “pilly” or grainy?

A slight grainy texture may occur due to the natural oils and butters solidifying at different rates, especially with temperature changes. Because our formulas are free from synthetic stabilizers or emulsifiers, this is a natural occurrence and does not impact product effectiveness. To smooth the texture, simply warm the product between your hands before applying, it will melt evenly into your skin.

How should I store organic skincare products?

To keep your products fresh, store them in a cool, dry place away from direct sunlight and extreme temperatures. During warmer months, we recommend refrigerating them for optimal preservation.

Are your ingredients certified organic?

Yes. We use 100% certified organic ingredients to ensure our products are safe, pure, and effective. Organic ingredients are free from harmful chemicals such as pesticides, synthetic fertilizers, fungicides, and post-harvest treatments. They’re nutrient-rich, gentle on the skin, and support sustainable, eco-conscious practices.

Do you test your products on animals?

Absolutely not. All Root of All Well products are 100% cruelty-free. We never test on animals and only work with suppliers who share our commitment to ethical practices.

Do your products contain preservatives?

We don’t use synthetic preservatives. Instead, we rely on natural preservation methods, like vitamin E oil, a powerful antioxidant, to help maintain product freshness. Our amber glass jars and bottles also protect ingredients from UV exposure, reducing oxidation and extending shelf life naturally.

What skin types are your products suitable for?

Our products are formulated for all skin types, including dry, oily, combination, and sensitive skin. The plant-based oils and butters support the skin’s natural barrier without clogging pores or causing irritation.

Will your products clog my pores or make my skin oily?

Not at all. We use non-comedogenic ingredients that absorb easily and help regulate oil production. Our formulas are free from synthetic fillers and pore-clogging chemicals, making them suitable for even sensitive or acne-prone skin.

What should I do if I experience a reaction?

Although we use gentle, natural ingredients, reactions can occasionally occur. If you experience irritation or discomfort, discontinue use immediately and consult a healthcare professional if needed.

Can I use your products with makeup?

Absolutely. Our face serum and face butter work beautifully as a makeup base. They provide a smooth, hydrated surface that helps makeup apply evenly and stay in place. For best results, apply a small amount and allow it to fully absorb before applying makeup.

Are your products safe to use during pregnancy or while breastfeeding?

While our products are made with natural ingredients, we always recommend consulting your healthcare provider before using any skincare products during pregnancy or while breastfeeding.

Can your products be used on babies and children?

Yes. Our gentle, organic formulations are safe for children and babies. For infants and young children, we recommend using our unscented products to avoid potential sensitivity to essential oils.